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Shipping

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My order was marked delivered but it’s not here.

If no one was home at the time of delivery, the carrier will leave the package in a safe location. Be sure to check around your home and with neighbors/building management who may have collected the package for you. Also, please double-check the ship

How do I track my order?

Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to track your package. Tracking information may not be immediately available after you

How long does delivery take?

Delivery times vary depending on the destination and the shipping method selected. In stock orders are usually processed within 2 to 5 business days (excluding weekends and holidays) after receiving your order.  Transit times below are from the time

What is your shipping policy?

All orders are usually processed within 2 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. The shipping guideline for your order takes effect when your order ships, not when the order is placed.  If

Do you ship worldwide?

We offer international shipping for most products.  Taxes and duties are the responsibility of the recipient; failure to pay duties on your order may result in the package being returned to us.  Your package will be considered forfeited with no refun

What if my package gets lost or arrives damaged?

Lost packages. We strive to ensure every order reaches you in perfect condition. In the event that your order is lost during transit, please reach out to our customer support team at [email protected] with your order number and any relevant